Coronavirus Covid-19 - Important Information for Tenants

If you are a tenant financially affected by the Coronavirus outbreak the best advice we can give is to communicate with us at the earliest opportunity. This is in order that we may be able to help with advice but also so we may alert your Landlord that there may be an issue with the rent due so they can make alterations to their outgoings.

You may have heard about the "rent holiday" during the current situation. We would like to take this opportunity to explain what this means. We have not seen the legislation with the details but we know the direction of travel. The government recognise that some people who are ill, self-isolating or even lose their jobs as a result of the current problems may not be able to pay rent. Obviously anyone who loses their job is encouraged to claim benefits at the earliest opportunity as rent will remain due. Therefore as rent remains due rent should be paid if at all possible. As it remains due, even if you cannot afford all the rent because of reduced income, please ensure you pay what you can as it will reduce the amount of rent you have to catch up on when this rule is lifted in three months' time. The proposal does not take away the responsibility for the rent, it simply gives a little more time to pay.

With that in mind we again stress the importance of communicating with us - we are here to help, not judge!